Shipping Policy

How Long After I Place An Order Will It Be Shipped? 

All orders to USA take approximately 2-3 working days after order is process. Orders placed Monday through Friday will be packaged and shipped within one business day(s) of the order. Our warehouse is closed on Saturday and Sunday, so all orders placed on these days will be shipped by the upcoming Tuesday. It typically takes 2-5 business days to receive your order. Orders shipped to Canada can take between 2-4 weeks for delivery and we are neither aware of nor responsible for any customs/duty charges.

 

Do You Ship Internationally?

Yes! We ship to various countries around the world! Please select your country from list and choose your shipping method. Please note: customer is responsible for any and all customs/duty and all other related charges. 

 

What Can Cause My Order To Be Delayed?

    1. If the billing information you provided does not match what your bank has on file (including address and telephone number), your order may be delayed.

    2. If your “ship to” address is different than your billing address, we will call and verify to make sure you (the card holder) is/are the person placing the order. This process may delay your order.

    3. All orders placed with a value of $100+ MUST be verified by the customer for fraud purposes. This is company policy and is done for our protection as well as our customer's. If you place an order that needs to be verified, customer service will contact you via the phone number listed on file. 
    4. During large sales and promotional events, shipping time can be delayed up to 2 business days. Please note that orders are only shipped on business days (Monday-Friday).
    5. During our promotional and peak shopping days period your order may not be shipped as quickly as normal.  If you need to receive your package by a specific date, you can always contact Customer Care for help in choosing the right shipping method so you can receive your order on time! Your patience is greatly appreciated and we will do everything possible to process and ship your order as soon as possible.

 

jrazzcollection.com has partnered with USPS to provide a safe reliable shipping option.

Please feel free to contact us if you have any further questions.

info@jrazzcollection.com